Mapping processes and choosing what to automate
From a process map to a priority list: where automation really pays off and where it does not.
- Audience:Business
- Duration:8 hours · 1 day
- Format:On-site or online
- Language:Italian or English
What you'll learn
- Map a business process with a simple, shared method
- Find bottlenecks, manual steps and duplication
- Estimate the benefit of an automation before building it
- Tell what needs AI from what a traditional workflow can handle
- Leave with priorities, not with a wish list
Course content
4 modules · 8 hours in total
1. Mapping2 hours
- Simple process notations
- Interviews and on-site observation
- Exercise on one of your processes
2. Analysing2 hours
- Times, errors and waits
- Data the process produces and consumes
- Where value gets lost
3. Choosing2 hours
- Traditional automation, RPA or AI
- Cost and benefit estimate
- Priority matrix
4. Planning2 hours
- Step-by-step plan
- Involving the people who run the process every day
- How to measure the result
Requirements
- No technical background needed
- Bring a real process from your area
Description
Before automating a process you need to really know it, and often nobody in the company has the full picture. Automating a messy process just produces faster mistakes.
During this day we map the processes that matter together, measure where time is lost and choose what to automate first. You leave with a concrete plan, shared by the people who will use it.
Who this course is for
- Operations, administration and production managers
- Teams running processes with many manual steps
- SMEs starting a digitalisation journey
Request information
The course is not sold online: we run it for your team. Write to us and we will send you the programme and a proposal.
